Refund policy

WITHDRAWAL POLICY

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.     
The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.
To exercise your right of withdrawal, you must notify us (GRIMME Landmaschinenfabrik SE & Co. KG, Hunteburger Str. 32, 49401 Damme, Germany, email: fanshop@grimme.de

Phone: +49 (0) 5491 666-0 by means of a clear statement (e.g. a letter sent by post or an e-mail) informing us of your decision to withdraw from this contract. You may use the model withdrawal form provided below for this purpose, although this is not mandatory.   
To comply with the withdrawal period, it is sufficient for you to send notification of your intention to exercise your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund as you used for the original transaction, unless we have expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.            
You must return or hand over the goods to us without delay and, in any event, no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you post the goods before the end of the fourteen-day period. You are responsible for the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics and functioning.

- End of the cancellation policy -

 

 

(2) Please note that, in accordance with Section 312g (2) of the German Civil Code (BGB), the right of withdrawal does not apply in the following cases:

  1. Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or specification by the consumer is decisive, or which are clearly tailored to the consumer’s personal needs.
  2. Contracts for the supply of goods which are liable to deteriorate rapidly or whose use-by date would be exceeded rapidly.
  3. Contracts for the supply of alcoholic beverages where the price was agreed at the time the contract was concluded, but which cannot be supplied until at least 30 days after the contract was concluded, and whose current value depends on market fluctuations over which the trader has no control.
  4. Contracts for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been broken after delivery.
  5. Contracts for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
  6. Contracts for the supply of audio or video recordings or computer software in a sealed package, where the seal has been broken after delivery.
  7. Contracts for the supply of goods, where, following delivery, such goods have, by virtue of their nature, become inseparably mixed with other goods.

 

(3) To withdraw from the contract, you may use the following model withdrawal form, although this is not mandatory:

 


                             Model withdrawal form

 

(If you wish to cancel the contract, please complete this form and return it to us.)

 

to

WKS Textilveredlungs-GmbH

c/o GRIMME

Industriestr. 1

49849 Wilsum

Germany

E-mail: fanshop@grimme.de

 

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) /the provision of the following service (*)

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

 

Ordered on (*)/received on (*)            ____________________________________

Name of the consumer(s)            _______________________________________

Address of the consumer(s)             _____________________________________

 Signature of the consumer(s)
(only for notifications on paper)            _______________    [date]   ____________

 

 (*) Delete as appropriate

 - End of the model withdrawal form -