Shipping policy
Prices and Delivery Terms
(1) The prices applicable are those in force at the time of ordering. All prices are quoted in euros [€]. All prices include the applicable German statutory value-added tax.
(2) Packaging and postage costs are charged separately and are specified on the order form. These costs are to be borne by you.
(3) Partial performance is permitted if it is reasonable for you in the specific case. Specifically, this means that if:
- the partial services are usable by you within the scope of the contractual purpose,
- the performance of the remainder of the subject matter of the contract is guaranteed within the contractually agreed performance period, and
- this does not result in any significant additional work or costs for you (unless we agree to bear these costs). If your order is split into several deliveries, you will only be charged the delivery charges for the first delivery. If partial deliveries are made at your request, you will be responsible for the delivery charges for all individual deliveries.
- 4 Terms of payment
(1) Payment for the goods can be made by credit card (VISA / MasterCard), instant bank transfer (Klarna) or Apple Pay. We reserve the right, in individual cases, to exclude certain payment methods or to require payment in advance.
(2) Payment of the purchase price is due immediately upon conclusion of the contract. If the due date is specified in the calendar, you will be in default simply by failing to meet that deadline. In this case, you will be required to pay us default interest at a rate of 5 percentage points above the base rate.
(3) Your obligation to pay interest on arrears does not preclude us from claiming further damages arising from the delay.
(4) You may only set off such counter-claims as have been established by a court, are undisputed by us, or have been acknowledged by us in writing. You may only exercise a right of retention if the underlying claims arise from the same contractual relationship.
